Shipping policy

Last Updated: August 27, 2026

Thanks for shopping with Glazedine. Below you'll find everything you need to know about how we process, ship, and deliver your order — including timelines, shipping costs, coverage areas, and tax information. If anything here isn't clear, our support team is happy to walk you through it.

Order Processing Time

Once your order is placed, our team gets to work right away. Most orders are processed within 1–3 business days before they're handed off to the carrier. Processing includes picking, quality-checking, and packing your item(s) — it does not include the time it takes for the package to actually travel to you (see the shipping time section below for that).

Please note that processing time is counted in business days only, so weekends and public holidays are not included.

Where We Ship

Glazedine currently ships exclusively within the contiguous United States (the 48 connected states plus Washington, D.C.).

At this time, we're unable to deliver to the following locations, and orders placed with these addresses cannot be fulfilled:

  • Alaska
  • Hawaii
  • Puerto Rico
  • U.S. outlying islands and minor islands
  • Military addresses (APO/FPO/DPO)
  • Other U.S. territories and offshore possessions

We know this is a limitation for some customers, and we're evaluating expanded coverage in the future. For now, please double-check that your shipping address falls within the contiguous U.S. before checking out.

Shipping Time & Estimated Delivery

All orders ship out from our U.S.-based warehouse, so there's no international customs wait on our end for domestic deliveries.

Once your package leaves our warehouse, transit typically takes 5–10 business days to reach addresses within the contiguous United States.

To estimate your total delivery window, simply add the two stages together:

  • Processing time: 1–3 business days
  • Shipping time: 5–10 business days
  • Estimated total delivery time: approximately 6–13 business days from the date your order is placed

Keep in mind this is an estimate, not a guarantee. Delivery can occasionally take longer due to factors outside our control, such as customs or security inspections, severe weather, carrier flight delays, or high-volume periods around holidays. We'll do our best to keep you updated if your order is running behind schedule.

Shipping Rates

We keep our shipping pricing simple:

Order Subtotal Shipping Cost
$0.01 – $34.99 $6.99 flat rate
$35.00 and above Free shipping

Free shipping applies only to orders shipped within the contiguous United States. As noted above, we're currently unable to offer any shipping service — free or paid — to Alaska, Hawaii, Puerto Rico, outlying islands, military addresses, or other U.S. territories.

Order Cutoff Time

We process orders on a daily cutoff schedule:

  • Orders placed before 4:00 PM EST are processed the same business day.
  • Orders placed after 4:00 PM EST are processed the following business day.
  • Orders placed on weekends or public holidays are processed on the next available business day.

Tracking Your Order

Once your order ships, you'll receive a shipping confirmation email with a tracking number. You can track your package's progress anytime at:

https://www.17track.net/en

Just enter your tracking number to see the latest status and estimated arrival.

A Quick Note on Your Shipping Address

Please take a moment at checkout to make sure your shipping address is complete and accurate — including apartment or unit numbers, correct zip code, and any delivery instructions. Orders shipped to an incorrect or incomplete address may be delayed, returned to our warehouse, or in some cases, unrecoverable. Glazedine is not able to reroute a package once it has left our warehouse, so accuracy at checkout really does matter.

Sales Tax

All prices listed on our site are shown before sales tax. If applicable, sales tax will be calculated automatically at checkout based on the shipping address and your state's tax regulations. The exact amount will be shown before you complete your purchase, so there won't be any surprises at payment.

Questions About Your Shipment?

If you have any questions about an order, a delivery delay, or anything else related to shipping, our team is here to help.

Return & Shipping Address: 215 E Main St, Evans City, PA 16033, USA

Official Business Address: 215 E Main St, Evans City, PA 16033, USA

Email: service@glazedine.com

Phone: +1 724-900-5314

Hours: Monday–Friday, 9:00 AM–5:00 PM EST